Privacy Policy

SERVIO SERVICES LLC Skopje ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website www.servio.mk and our services.

Information We Collect

We collect various types of information to provide and improve our services:

Personal Information

Name and surname, unique identification number, email address, phone number, delivery address, payment information

Usage Information

IP address, browser type, pages you visit, time and date of access, time spent on pages

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information

How We Use Your Information

We use the collected information for the following purposes:

Providing and maintaining our services
Processing your bookings and transactions
Communicating with you, including service notifications
Improving our website and services
Detecting, preventing, and addressing technical issues
Sending marketing and promotional materials (with your consent)
Complying with legal obligations

Information Sharing

We may share your personal information in the following situations:

With Service Providers: We may share your information with third parties who perform services on our behalf
For Legal Purposes: We may disclose your information if required by law or in response to valid requests by public authorities
Protection of Rights: We may disclose your information to protect the rights, property, or safety of our company, our users, or others
With Your Consent: We may share your information for any other purpose with your express consent

Data Security

The security of your personal information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Rights

You have the right to:

Access your personal information we hold
Correct inaccurate or incomplete personal information
Delete your personal information
Restrict the processing of your personal information
Object to the processing of your personal information
Data portability
Withdraw consent at any time

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Company: SERVIO SERVICES LLC Skopje

Website: www.servio.mk