Privacy Policy

Last Updated: February 2026

SERVIO SERVICES LLC Skopje ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website www.servio.mk and our services.

1

Information We Collect

We collect various types of information to provide and improve our services:

Personal Information

Name and surname, unique identification number, email address, phone number, delivery address, payment information

Usage Information

IP address, browser type, pages you visit, time and date of access, time spent on pages

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information

2

How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining our services
  • Processing your bookings and transactions
  • Communicating with you, including service notifications
  • Improving our website and services
  • Detecting, preventing, and addressing technical issues
  • Sending marketing and promotional materials (with your consent)
  • Complying with legal obligations
3

Information Sharing

We may share your personal information in the following situations:

  • With Service Providers: We may share your information with third parties who perform services on our behalf
  • For Legal Purposes: We may disclose your information if required by law or in response to valid requests by public authorities
  • Protection of Rights: We may disclose your information to protect the rights, property, or safety of our company, our users, or others
  • With Your Consent: We may share your information for any other purpose with your express consent
4

Data Security

The security of your personal information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5

Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6

Your Rights

You have the right to:

  • Access your personal information we hold
  • Correct inaccurate or incomplete personal information
  • Delete your personal information
  • Restrict the processing of your personal information
  • Object to the processing of your personal information
  • Data portability
  • Withdraw consent at any time
7

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

8

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Company: SERVIO SERVICES LLC Skopje

Website: www.servio.mk

Cookies & Privacy

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