Terms of Service

By accessing, using, and ordering services through the website www.servio.mk, the user confirms that they fully accept these Terms of Use and agrees to comply with them.

General Provisions

SERVIO SERVICES LLC Skopje reserves the right to modify or update these terms at any time without prior notice. All changes will be published on the website and will take effect immediately upon publication. Continued use of the site after the publication of changes is considered acceptance of the new terms.

Use of Services

The services offered on the website are intended for users who provide accurate, complete, and truthful information when ordering or making reservations. The user is fully responsible for the accuracy of the entered data.

Personal Data and Privacy

SERVIO SERVICES LLC Skopje processes personal data in accordance with the Law on Protection of Personal Data and applicable regulations in the Republic of North Macedonia.

Personal data may include, but is not limited to: name and surname, unique identification number, address, email address, phone number, and other data necessary for the provision of services.

Personal data will not be shared with third parties, except in cases where it is legally permitted or required, for the purpose of:

exercising the legal rights and obligations of the company;
protecting the interests of the company;
complying with judicial or regulatory orders.

Liability

SERVIO SERVICES LLC Skopje is not liable for any damage or consequences arising from inaccurate, incomplete, or incorrectly entered data by the user.

Intellectual Property

The content of the website (texts, graphics, logos, design) is the property of SERVIO SERVICES LLC Skopje and may not be used, copied, or distributed without prior written consent.

Applicable Law

These Terms of Use are governed and interpreted in accordance with the laws of the Republic of North Macedonia.

Booking Cancellation

Cancellation of a Reservation by the Client

If the client cancels the reservation no later than 12:00 PM (noon) on the previous day, he/she will be able to make a new reservation. If the cancellation is made after this deadline, the advance payment will not be refunded and will be retained by the platform.

Cancellation of a Reservation by the Partner

If the partner cancels the reservation for justified reasons, the client will be able to make a new reservation within 14 days.

Price Change

The price of the requested service may be changed if the current condition of the apartment (space) does not match the service you have selected.

Example:

size of the space in m²
degree of dirtiness
an additional requested service that differs from the originally selected one.

Contact Information

Email: info@servio.mk

Website: www.servio.mk

Terms and Conditions