Frequently Asked Questions

• No additional fee is charged.
• A commission is included in the total amount only for the reservation of the selected program. The commission covers payment processing, marketing, customer support, banking services, and other related costs.

You can review all household cleaning services in detail, along with the full conditions under which they are performed. Prices are set according to the type of service and the size of the space (m²). Each type of cleaning comes with a detailed specification of the activities included in the service, so you have a clear overview of what you are getting. If the offer suits you, you can simply make a reservation through the platform and choose the time slot that works best for you. Once the reservation is confirmed, the system automatically assigns an available hygienist from our network of registered partners for the selected date and time.

• To confirm the reservation, a part of the amount (20-30%) is paid, which is included in the total sum.
• The remaining amount is paid to the partner (hygienist) on the day the service is performed.
• All our partners (hygienists) have signed a contract with Servio and are obliged to perform the services in accordance with the agreed standards of quality and professionalism.